In the app
Open Settings, then Help & Support. You will find answers to common questions, Contact Support to open a request, and My requests and feedback to follow what we said back. The build you are on is under Settings, then About & Legal; please include it when you write.
On the web, signed in pilots can open and follow a request at Account, Support. Ideas and problems with the site or the app can also go through Send feedback.
Service status
If weather or airspace looks out of date, Service status shows when each feed was last checked.
Your account and data
- Subscriptions are billed by the App Store or Google Play. Change or cancel a plan in your store account; Settings, then Subscription & Billing links straight to it.
- Export your logbook from Settings, then Privacy & Security in the app.
- Delete your account from Settings, then Privacy & Security in the app, or from Account, Security on the website. How account deletion works.
- Privacy requests and questions: privacy@skyready.app.